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Pricing

Straightforward, transparent pricing

Three models, one engine. Pick the commercial model that matches how your operation scales.

Growth

Named-agent pricing

$49

per named agent / month (also €49)

Straightforward entry into intent-based routing for growing service teams.

  • Intent-based routing and attribute-based pairing
  • Business-impact prioritization
  • Active SLA management
  • Run by your own admins — configuration, not code
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Most popular

Enterprise

Usage-based pricing

from $800

per 10,000 handoffs / month (also €800)

Volume-based pricing that scales with your operation, not your headcount.

  • Everything in Growth
  • Automated traffic shaping
  • Dual-track AI agent operation
  • Operational analytics and insights
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Strategic Enterprise

Outcome-based pricing

Custom

metered or performance-based

For large transformations on Salesforce — pricing aligned to the outcomes you steer for.

  • Everything in Enterprise
  • Outcome-aligned commercial model
  • Salesforce edition
  • Strategic roadmap partnership
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Prices shown in USD; EUR equivalents apply for EU customers.

Questions

Pricing FAQ

Which pricing model fits my operation?

Growth fits teams that think in named agents; Enterprise fits operations that think in handoff volume; Strategic Enterprise aligns pricing to outcomes for large Salesforce transformations. We will help you pick in one conversation.

Do core features require professional services?

No. ExpertLoop™ is run by your own admins and supervisors — configuration, not code. Developers can extend via the Seamless Handoff API, but never have to for the core features.

Does ExpertLoop™ replace my current platform?

No. ExpertLoop™ is an additive routing layer on the platform you already run — your media, desktop, and reporting stay exactly where they are.